FREQUENTLY ASKED QUESTIONS

At Atlantic Dental Care, we offer two convenient ways to book your appointment as follows:

• You can use our online booking portal https://atlantic-dental-care.portal.dental/ to schedule your appointment at any time, even outside of regular office hours.

  OR

• You can call our reception directly between 9 - 4 pm Monday to Friday on 071-9168670 to speak with one of our friendly receptionists.

We accept patients under the Dental Treatment Benefit Scheme (PRSI). Patients are entitled to one free dental examination per calendar year.

Since 2017, the Government has also reintroduced a subsidised scale and polish for qualifying workers. The cost is €15 for routine cleaning. For patients with gum disease (pockets of 4 mm or more), the Department of Social Protection contributes €42 towards treatment, and the patient pays the remaining balance.

Please provide your PPS number before your appointment so we can confirm your eligibility with the Department of Social Protection.

You can learn more about your entitlements at gov.ie or by calling 1890 400 400 (ext. 44480).

We’re not currently part of the Dental Medical Card Scheme, but we do offer services under the PRSI Scheme (see PRSI).

The following dental treatments qualify for 20% tax relief:

• Orthodontic treatment

• Crowns

• Posts and cores

• Inlays

• Veneers

• Root canal treatments

• Periodontal (gum) treatment

• Surgical extraction of impacted wisdom teeth

• Bridgework

• Implant crowns

You can claim tax relief on these treatments and offset the cost against your income tax liability. Once your treatment is complete, we will provide you with a completed Med 2 form, which you can then submit to Revenue.

For more information, please visit www.revenue.ie.

During your new patient examination, we want to understand any concerns you may have — no matter how small. After listening to your questions, issues, and goals, our dentist will carry out a comprehensive oral health assessment.

Your new patient examination includes the following:

• A thorough examination of all soft tissues (including oral cancer screening)

• Accurate computer records of your teeth and any existing dental work

• An assessment of the integrity of any existing fillings and restorations

• Radiographs (X-rays), if required, to confirm that your teeth and gums are healthy beneath the surface

• An assessment of your occlusion (bite)

• Screening, classification, and risk assessment of your gum health

• The option to have your first hygiene appointment there and then, if you wish!

At Atlantic Dental Care, we understand that life can be unpredictable and plans may change from day to day. However, we kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

This notice allows us to offer your reserved time to another patient who may be waiting for care. The more notice we receive, the better we can accommodate everyone’s needs.

Appointments cancelled with less than 24 hours’ notice, or missed without notice, may be subject to a cancellation fee.

We truly appreciate your understanding and cooperation, as it helps us provide the best possible service to all our patients.